Booked direct via hotel website about a month in advance. Then, only to discover that Amex had an ongoing promotion for rebate of $60 for $300 and above spending under the Pan Pacific hotel group. However, not applicable for online payment. Darn.
Never mind, since can't be helped. The room rate was the best, in comparison with Agoda, Bookings.com etc. Non-refundable though.
Was given the 12.30pm check-in timing, and there was a queue at the general reception counter, manned by two staff. My line was pretty slow, and after 10 minutes, the concierge started to reallocate the guests to other counters on the inside. Alas, there was just another person in-front of me, yet had to wait another 10 minutes till I was moved to another counter.
Nevertheless, Crizel at the counter was friendly and I got my room key cards without any hassle. She wished me an advance birthday too. Lovely, for noticing.
Was pretty excited to see the room, as this is my first time staying in a luxury hotel, and where its lounge access is touted as one of the best in Singapore.
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| lift, going up |
Loved the transparent lift as one could enjoy the outside sceneries while moving up. Was given a room at Level 33, so quite happy with this arrangement.
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| lift lobby at Level 33 |
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| knock, knock |
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| Pacific Room with King Bed 38sqm (409sq-ft) |
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| welcome message on-screen |
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| view rom room |
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| spacious workdesk |
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| I love Nespresso |
As I opened the cabinets next to the bed, discovered the wine glasses and the space where the kettle and instant coffee is stored. Nice. TWG tea in abundance too. Lovely.
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more coffee and tea
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| instant coffee |
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| glasses for your needs |
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| complimentary non-alcoholic drinks |
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| plenty of bottled water |
The King-sized bed was lovely but I do think the bed is positioned a tad higher than other hotels as I needed to 'climb' up the bed. I'm 1.58m.
The bathroom is spacious and there's a bath tub with bath salt provided. Nice. Plenty of towels too.
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| bathroom |
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| toilet |
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| shower |
I think this was my first time seeing such a contraption in the shower of a hotel. The many many nozzles that looked like it could be for massaging effect? Tried to turn it on but only the lower two nozzles had water coming out of it. Interesting but it took up quite a bit of space in there.
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| toiletries |
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| pretty in white |
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| bath salt provided |
Soaking in the bath tub was rather nice and relaxing. Size of the tub is good.
Was informed during check-in that the room will not be cleaned on a daily basis unless guests requested for it by phone call, on the day that the room requires cleaning.
To view the in-room dining menu, one could do it from the TV or via the app to 'converse' with Mika, the hotel Digital Concierge.
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| Mika - Digital Concierge |
The Pacific Room comes with Champagne Breakfast (served at The Edge), Afternoon Tea and Evening Cocktail (served at Level 38 Pacific Club Lounge).
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| probably the face after all the dining and wining |
Benefits for Pacific Club Room Guests
Let's explore the Afternoon Tea experience at Pacific Club Lounge here.
Take a look at the Pacific Club Lounge Evening Cocktails selection here.
How about Champagne Breakfast at The Edge? Take a look here.
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